Shipping Policy
We are committed to delivering your home décor and clothing purchases safely and on time. Please read our Shipping Policy below for complete details.
Order Processing
- All orders are processed within 1–3 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation and tracking details once your order is shipped.
Shipping Locations
- We currently ship across India.
- International shipping availability, charges, and delivery timelines may vary if applicable.
Shipping Charges
- Shipping charges, if any, are calculated and displayed at checkout.
- Free shipping may be offered on select products or orders above a certain value.
- Any applicable taxes or duties are included unless otherwise stated.
Estimated Delivery Time
- Metro Cities: 3–6 business days
- Non-Metro / Remote Areas: 5–10 business days
- Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
Packaging
- Clothing items are packed securely to maintain hygiene and quality.
- Home décor items, especially fragile products, are carefully packaged to prevent damage during transit.
Tracking Orders
- Once your order is shipped, a tracking link will be shared via email or SMS.
- You can track your shipment until it reaches your doorstep.
Delivery Attempts
- Our courier partners will attempt delivery up to two times.
- If the delivery is unsuccessful due to incorrect address or unavailability, the order may be returned to us.
Delayed or Lost Shipments
- While we strive to meet delivery timelines, delays may occur due to factors beyond our control.
- In case of lost shipments, we will coordinate with the courier partner and provide a replacement or refund as applicable.
Damaged Packages
- If the outer package appears damaged at the time of delivery, please refuse the delivery or record a video/photo before opening.
- Contact our customer support within 48 hours of delivery for assistance.
Contact Us
For any shipping-related questions or concerns, please reach out to our customer support team. We’re always happy to help.